Terms of Service
Please read these terms carefully before using our EV charging solutions and services
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Acceptance of Terms
By accessing or using any services provided by Gresgying Digital Technology Co., Ltd. ("Company", "we", "us", or "our"), including but not limited to our EV charging stations, energy storage systems, mobile applications, and related services, you ("User", "you", or "your") agree to be bound by these Terms of Service ("Terms").
These Terms constitute a legally binding agreement between you and the Company. If you do not agree to these Terms, you must not access or use our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or mobile application. Your continued use of our services after any changes constitutes acceptance of the modified Terms.
Service Description
Our services include:
EV Charging Solutions
- • AC Charging (7kW - 22kW)
- • DC Fast Charging (30kW - 480kW)
- • Ultra-Fast Charging Hubs (up to 960kW)
- • Mobile and portable charging solutions
Energy Management
- • Energy Storage Systems (ESS)
- • Microgrid solutions
- • Dynamic Load Management (DLM)
- • Smart energy optimization
All services are subject to availability and may vary by location. We strive to maintain high service quality but cannot guarantee uninterrupted access to charging stations or related services.
Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:
Prohibited Activities
- • Damage, disable, or impair any charging equipment or infrastructure
- • Use charging stations for purposes other than electric vehicle charging
- • Interfere with other users' access to charging services
- • Attempt to bypass payment systems or use fraudulent payment methods
- • Access or attempt to access systems or data without authorization
- • Violate any applicable laws, regulations, or third-party rights
Users are responsible for ensuring their vehicles are compatible with our charging equipment and for following all safety procedures and guidelines provided at charging locations.
Privacy & Data Protection
We are committed to protecting your privacy and personal data. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.
Data We Collect
- • Account registration and profile information
- • Charging session data and energy consumption
- • Payment and billing information
- • Device and usage analytics
- • Location data when using our services
We use this data to provide and improve our services, process payments, ensure safety and compliance, and communicate with users. We do not sell personal data to third parties and implement appropriate security measures to protect your information.
Payment Terms
Payment for charging services is required before or immediately after service delivery, depending on the payment method and charging station configuration.
Accepted Payment Methods
- • Credit and debit cards
- • Mobile payment apps
- • RFID cards and fobs
- • Corporate billing accounts
Billing Information
- • Rates vary by location and time
- • Session fees may apply
- • Idle fees for extended parking
- • Detailed receipts provided
All prices are subject to change with reasonable notice. Failed payments may result in service suspension. Users are responsible for any additional fees imposed by their payment providers.
Liability & Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services, even if we have been advised of the possibility of such damages.
Users assume all risks associated with the use of electric vehicle charging equipment and are responsible for ensuring their vehicles are properly maintained and compatible with our charging systems.
Termination
Either party may terminate this agreement at any time. Users may stop using our services at any time. We may suspend or terminate access to our services immediately, without prior notice, for any breach of these Terms.
Upon termination, all rights and obligations under these Terms will cease, except for those provisions that by their nature should survive termination, including but not limited to liability limitations, indemnification, and dispute resolution.
Outstanding charges and fees will remain due and payable after termination.
Contact Information
If you have any questions about these Terms of Service or our services, please contact us:
General Inquiries
Corporate Address
Gresgying Digital Technology Co., Ltd.
Xi'an High-tech Zone
Shaanxi Province, China
Stock Code: SSE 600212
For technical support or emergency assistance with charging equipment, please use the emergency contact information displayed at each charging location or contact us through our mobile application.
By clicking "Accept Terms", you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.